Privacy Policy

Last updated October 27, 2026.

Information we collect

Silver River Counseling collects the details you choose to send when you make a request on this website: your name, phone number, email address, who counseling is for, a therapist preference and any short note you add.

How we use information

We use this information to call you back, set up your phone consultation and match you with a therapist. Please keep notes short and general. Clinical records from your counseling are handled separately and privately, under your therapist's notice of privacy practices.

Text messages

If you check a text message box on our form, we may text you about appointment requests, scheduling and appointment reminders or, if you chose it, about special offers and service updates. Consent is optional and never a condition of booking. Message frequency varies. Message and data rates may apply. Text HELP for help and reply STOP to opt out at any time.

How we share your information

We do not sell or rent your personal information. We share information only with service providers and subcontractors who help us operate our business (such as our scheduling and hosting providers) under confidentiality obligations, or where required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Contact

Call privacy questions to (352) 697-7161, or write to Silver River Counseling, 2010 NE 14th Street, Building 100, Ocala, FL 34470.